Flight times, cabins and connections
The service connects Arturo Merino Benítez International Airport in Santiago with Benito Juárez International Airport in Mexico City, restoring a link in Aeroméxico's South American network. LATAM also serves the route; according to FlightConnections, the two carriers are its only nonstop operators.
The daily Santiago departure, flight AM10, leaves at 11:25 p.m. and reaches Mexico City at 5:10 a.m. the next day. In the opposite direction, AM11 departs Mexico City at 9:55 a.m. and arrives in Santiago at 9:15 p.m. local time.
Aeroméxico's 787s on the route have 274 seats across two cabins: 36 in Premier Class and 238 in Economy. Aviation Club Center reports that the Dreamliner's features include lower cabin altitude, reduced noise and lower fuel consumption.
Travelers arriving from Chile can connect through Mexico City to more than 80 destinations across Mexico, the United States, Canada, Europe and Asia. The nonstop sector spans about 6,592 kilometers (4,096 miles), with a scheduled block time of roughly nine hours and 10 minutes, according to FlightConnections.
Seasonal service and the fleet constraint
The October 25 restart coincided with the opening of the IATA northern winter schedule. Aeroméxico had paused the route in late March under its recurring seasonal calendar, according to Latin Times.
In October, CEO Andrés Conesa said the Santiago operation was scheduled to continue only through April 11, 2027, El Aéreo reported. The airline was evaluating a permanent, year-round operation, but had not committed to one.
Conesa said an ongoing cabin-interior retrofit had reduced available capacity, leaving Aeroméxico without enough Boeing 787s to expand the operation. He expected that constraint to ease as widebody aircraft returned and new deliveries arrived.
Other North American routes return to Santiago
The resumption followed a prolonged decline in passenger traffic at Santiago's airport. September 2026 marked its 14th consecutive month of year-over-year decreases, with 2,067,435 passengers, down 0.8%. Viajando Chile reported the figures, citing Groupe ADP and VINCI Airports.
Aeroméxico's restart was part of a coordinated return of North American services in late October. United Airlines resumed daily Houston flights and Air Canada restored its Toronto connection over October 25–26, 2026, according to Viajando Chile. American Airlines is scheduled to resume Dallas/Fort Worth service on December 3, 2026.
